Everything went to plan. Good communication and follow up from their office. Installers were great to work with and did a great job. Two installs in 2 weeks at two properties at no problems at all. Thanks !
John Washburn, IL
March 11, 2020
JD Belcher was on time performed the job and cleaned up after completion. The owner and technician both worked in getting the generator hooked up and running. They were also helpful in explaining the operation of the generator. From the office employees to the technician and from quote to install they were very courteous.
Gary Metamora, IL
March 10, 2020
The installation was very professional and they installed my new generac generator in short order. The installers showed me the set-up of the generator and how to go through the run progression. I would recommend J D Belcher for anyone looking to have a new generac generator installed. They are all about the service and everyone that I talked to was very helpful. They are highly recommended.
Byron69 Lostant, IL
January 13, 2020
I contacted two companies in my area and this was the best price. Mike, the sales rep, was professional and courteous but not pushy. The installers, Drew and Elliot, were very friendly and answered all my questions. Clean up was excellent. It did take about a month and a half to schedule the install which I was a little concerned about. I now have piece of mind that we will have no problems in case we have a power outage.
Bill342 Ottawa, IL
January 6, 2020
I was going to use a dealer that's closer to me. They were sold out for the year when I contacted them in October. Even if they did, they wouldn't install after Thanksgiving. JD Belcher had generator's in stock and would install even into January. We've had great weather so it was not a factor. A driver for my local gas company suggested them. Everything about their service was great. They were very informative and showed me everything I need to use the generator.
November 10, 2019
The salesperson (Mike) was very knowledgeable, not pushy and helped with the installation. Installation technician (Drew) was outstanding. Technician said he does a generator installation almost every day and it really showed in his speed and attention to detail. Installed price was competitive and the free extended was a nice bonus. Would be comfortable recommending J D Belcher to a friend.
Bill Princeton, IL
September 23, 2019
JD Belcher's only business is generators and they know their business well. From the estimate to installation everything was handled with friendly, professional service and any question or concern I had was explained very well. Besides a reasonable price I was sold on the fact they are a Premier Generac dealer and can handle any warranty or service in house. Friends who have purchased generators from other dealers have found the warranty has to be handled by someone other than the dealer that sold it to them.
Don Streator, IL
July 22, 2019
The sales and service from the staff is fantastic.They are all very polite, conscientious and customer service driven. They know what they are doing and don’t take any shortcuts.
Harry12 East Peoria, IL
July 19, 2019
Everything about my purchase of a Generac 16Kw generator from JD Belcher was top notch. I called for a quote, and their person showed up as scheduled. She explained everything about the process, with no sales pressure, giving me partial and whole-house options. Once we called to order, they were able to work with my other contractor's schedule to be here on the right day. We were unable to complete the startup, so they came back on another day once propane was installed. No added charges, no surprises. It's easy to say, "it's just as I expected", but often that's not what you get. But JD Belcher made the purchase easy.
abc Putnam, IL
June 17, 2019
JD Belcher did a great job installing our whole house generator. They were very flexible with my schedule. They were knowledgeable and supportive of the new wifi technology which I was interested in.
Mark Wyoming, IL
June 14, 2019
From the free estimate the honesty down to the explanation 0f the entire job.
AMY knows her product she sells.
Heather is awesome making sure the customer is well informed.
THE CREW ROCKS.
VERY NEAT JOBSITE.
They took the extra time to explain everything about the unit how it functions.
Newberry Princeton, IL
June 13, 2019
Amy exhibited a great deal of responsiveness in both scheduling my estimate and later in responding to my need to get it done within a limited window. Drew the installer was friendly and very professional and showed his expertise in his ability to assess the situation, notify Ameren to come turn off & later turn on the power, move and position the heavy generator, install two switching units and wiring and work with me on the use of the control panel, as they tested the unit. The equipment they had available to do their job was impressive, from a van with a lift gate and an lift/push/pull assembly to "manhandle" the 400 pound unit to all the necessary tools, testers, and documentation. I would recommend Belcher to anyone who wants it done right!
TomA Bradford, IL
June 12, 2019
They did the install in not so great weather and still left the area clean! Very impressed!
The wifi issues were on the end of the phone company not JD Belcher. They did everything they could to get the wifi working. We tried later to get it going and it worked intermittently. NOT their fault!
Since the install we have had the generator come on twice when the power went out. Ahhhh, everything worked perfectly. No running down the hill to hook up a portable generator.
Another satisfied customer for JD Belcher
Pmono7690 Speer, IL
June 12, 2019
The entire process was explained well and went exactly as planned. I thought this would be a tough install due to my house and property layout, but they had no problem at all. Very friendly and knowledgeable staff. They did a very nice job in cleanliness, leaving the property with no trash and no saw dust in the house. They had to dig a trench for the power line and placed my patio pavers back the way the were. I got 3 quotes and JD Belcher had the best price. I would highly recommend JD Belcher.
DougC Metamora, IL
April 9, 2019
Amy, the owner is very knowledgeable and did not try to push more product than i needed. Delivery of my generator was yesterday and the two installers who did the job were friendly and professional.
Carol Washington, IL
March 5, 2019
Mike and Drew were very professional, knowledgeable and most of all courteous and respectful. We appreciate their attention to detail and focus on great customer service.
Beaber Princeton, IL
January 8, 2019
From the first contact with the sales department to the guys installing the generator and switchgear to a follow-up call everyone had an excellent understanding of the product the proper installation process and even after sales questions.
I would highly recommend JD Belcher to anyone in the area looking for a stand-by generator set.
Mongo Chillicothe, IL
October 11, 2018
I recently had J D Belcher Electric come install a 22KW generator. They were excellent to work with... from the job estimate to final installation. They were very professional and knowledgeable. They did a great job installing the generator. I was very pleased with the job they did
Fredz28 Metamora, IL
October 11, 2018
We were very happy with everyone we came in contact with at JD Belcher’s. The installers were very professional and did a very thorough job.
Al17 Hennepin, IL
October 1, 2018
My experience with this dealer was one you do not expect to receive in this day. The entire staff were great from Heather the scheduler, Mike the estimator, Pete and Drew the electricians. I can not tell you how comfortable it makes me to look out my window and see that little green light shining that tells me I will have power when there is a storm on the way.
Kies Bradford, IL
August 10, 2018
The ability to get ahold of Amy via email or phone was amazing. They do an excellent job.
PTDoc3 Kewanee, IL
June 25, 2018
The Sales Rep worked with me to obtain the latest model with WIFI mobile link. They were up to speed with the new product with my unit being only their second WIFI install.
I was pleased with the overall install and the tutorial for getting started. JD Belcher only does generators which is why I chose them over several other local providers.
Overall I am very pleased.
KLK52 Washington, IL
February 14, 2018
My experience was phenomenal!!!!! Pete and Drew are a true asset to your company. Both are extremely professionals in their ability to do a terrific job. If they got perturbed by my constantly looking over their shoulders, they didn't show it. Love watching people work who care so much for doing a great job and pleasing the customer. They answered every question and set up my Generac with extreme accuracy and diligence.
Kudo's to Heather also.
Bobby Rutland, IL
January 24, 2018
Very impressed with this dealer! Worked with me around my crazy work schedule. Was the most reasonably priced in the area and were the quickest to get me up and running! Very impressed with them and would recommend anyone in the Central Illinois area to go with them-you will not be disappointed!
Brian Princeville, IL
January 11, 2015
This dealer is great to work with...dependable service on a regular basis. Services regularly without reminders...friendly, excellent customer service.